Foire aux questions
What guarantees do you offer?
We guarantee a minimum number of qualified and confirmed appointments, as well as a minimum number of discussions with decision-makers. These exchanges will provide you with privileged information that your competitors do not have. Our guarantees are actually quite conservative; you can do so much more!
Is my field too restricted for corporate telephone marketing?
Our greatest expertise is in highly specific fields. Whether for manufacturers, distributors or service providers, thanks to our targeting tools and know-how, we are able to reach objectives in the most specialized fields.
How can you effectively target my market?
We possess a database that includes all companies registered in North America. We can target a company by activity sector, region, sales figure and even by the number of employees. We can also extract duplicates to avoid contacting existing clients.
I already have a team of representatives in charge of prospection. Will this service still be profitable and is it really worth the effort?
We always work with companies that have representatives. We help maximize your sales team’s returns more effectively. Your representatives are much more profitable when sitting in front of new clients instead of making cold calls behind a desk! We take care of the canvassing step so they can spend more time where they are really needed: generating sales!
What do you do to truly understand our market and obtain qualified appointments?
The project manager assigned to your campaign and devoted to its success will train the liaison agent and maintain regular contact with you. You will first have to fill out a short precise questionnaire about your company that will help us write your telephone script. We will perform a pre-test of several conversations so we can fully understand your market’s objections and adequately answer your questions.
I offer my products or services outside Quebec. Can you help me?
Absolutely! We have a database that includes all companies registered in North America and as all our employees are perfectly bilingual, we guarantee exceptional results!
What is the extent of my involvement?
Before starting the campaign, you will have to fill out a questionnaire to educate us about the characteristics and benefits of your company. During the campaign, you must confirm the reception of your appointments via email and… close the sale of course!
I have had previous experience with another company and had inconclusive results. How does Rafale differ from its competitors?
At Rafale Sélection Contact, our guarantees, our approach and the quality of our agents help us stand out. Come meet with us at our offices so you can experience the difference and serious commitment of our company first hand.